Lead Agency

It was recognized that the ICS–NIMS should drive disaster response plans, but the single largest problem identified was a lack of overall coordination and control. Most groups during the first breakout sessions pointed to this lack of leadership as the cause of the problems they identified or, at least, as a contributing factor. It was recommended, therefore, that the NMACG be created to address the need for overall coordination. The mission of this group would be to serve as a unifying, ongoing national forum for animal emergency management issues. The group would be composed of participants from all groups that have a stake in such issues, including, but not limited to, federal agencies such as the US Departments of Agriculture, Health and Human Services, Homeland Security, and Defense; animal health associations such as the AVMA and the United States Animal Health Association; national animal organizations such as the SARTs, SART-like groups, the American Kennel Club, the American Humane Association, the Doris Day Animal League, and the Humane Society of the United States; state-based organizations, including governmental and private groups; and private industry.

It became clear during these discussions that the USDA, the federal agency responsible for production animal issues, was not mandated or funded to plan for or respond to the needs of companion animals during disasters. In addition, no single private organization that was the animal equivalent of the American Red Cross existed. Further, it was apparent that there was some mistrust among organizations involved in animal disaster response, and claims were made that for some, organizational directives had a higher priority than saving animals of certain species. This led to the belief by the group that an NMACG was needed to oversee all aspects of any disaster response involving animals.

To create the NMACG, the AVMA and other organizations to be determined would be expected to approach the Federal Emergency Management Agency to create a National Response Plan Coordination Unit, which would serve as a framework for the NMACG. It was expected that funding would come from both federal and private sources, with the hopes that the USDA and the US Department of Health and Human Services would lead the effort to develop a companion animal component for the National Response Plan.

It was envisioned that the NMACG would form a concept of operations for development of education plans for all stakeholders that would include such issues as standardization and credentialing. The NMACG would also develop a concept of operations matrix to assign tasks to specific groups, so that volunteers would know what they were expected to do during a disaster, while serving as an umbrella group to help states prepare for disasters beforehand.

A second area discussed under the topic of lead agency was the need to amend the Stafford Act to include animals in disaster planning. During this discussion, it was clear that all the groups represented at the National Animal Disaster Summit would have an important part to play in the legislative activities required to have such an amendment approved.

Communications

In discussions about communications, it became clear that 2 types of issues had to be addressed. The first involved the management of internal and external communications; the second involved the hardware needed to accomplish the first. Although recognized to be a broad topic, public information dissemination was a primary focus that involved the following discussion points:

• • Individuals interested in volunteering their services, such as veterinarians, humane society personnel, and rescue personnel, must be provided some means to identify unmet needs and locate where those unmet needs exist.

• • Individuals wanting to donate goods must be provided some means to determine what items are needed and how to donate those needed items.

• • Individuals wanting to donate money must be provided some means to determine where to send donations.

• • Owners of animals affected by a disaster must be provided some means to request assistance with animal rescue; to request needed supplies for their animals, such as food, water, and other supplies; and to identify sources that could fulfill those needs.

• • A single site for information regarding animal evacuation, sheltering, identification, transportation, and fostering should be available to increase the likelihood of reunification of owners and their animals.

• • A question-and-answer section should be available to decrease the need to repeat the same information over and over.

It was envisioned that a major part of this communication effort could be fulfilled by establishing a single Web site, potentially with assistance from the AVMA. Such a Web site would allow individuals located anywhere in the world to find a way to provide assistance. In addition, allowing all states and all animal-related organizations to link to this Web site would provide a quick and easy way for anyone to post appropriate information, regardless of the organization from which the information initially came.

It was recognized that because of major disruptions to communication that can occur during a disaster, this Web site might be unavailable in some situations. Thus, there would need to be an alternate way to link to the information, such as a telephone bank or ham radio network, staffed by volunteers who would be capable of answering questions. One suggestion was that veterinary students might serve as telephone bank volunteers, directing callers to appropriate agencies or organizations on the basis of information in the Web site database.

Local communications was recognized as a vital component of the entire communications effort during a disaster. Although each disaster is unique, any disaster can result in interference with power lines, cell phone towers, land lines, and other communication infrastructure. Therefore, the need for communications flexibility during disaster response efforts was recognized to be critically important. Numerous alternate communication mechanisms exist, including direct communication, couriers, cell phones, e-mail, Web-based communication, bulletin and message boards, two-way communication devices, ham radios, and checkpoint stations. But the importance of considering communication options during preplanning exercises and assessing communication tools and methods at the outset of any disaster response was stressed. All groups involved in the response to any disaster should be briefed on the reporting structure, information chain, and communication methods being used.

Finally, it was emphasized that there is a need to develop and adopt national standards for communication modalities and methods. Companies that have portable on-demand capabilities, including communications on wheels and portable cell towers, should be included in this effort.

Logistics (Resource) Management

The breakout group assigned to discuss the topic of logistics identified several factors that would allow materials and information to be distributed to where they were needed most and to minimize the collection and distribution of unneeded goods. It was suggested that the first element in the process would be to identify a primary logistics officer for animal needs who would be responsible for coordinating donations management, supply intake and distribution, unmet needs, and logistics information management. This person would have to be an expert in logistics and resource management, and contact information for this person would have to be readily available, including on the central Web site, so that all potential donors could find out about current needs.

The second element in the logistics process would be designation of a single staging area where all donated supplies would be received, logged, and distributed, allowing for the most efficient management of resources. Information about how to contact this area would also have to be readily available. The logistics officer would be expected to coordinate management of reusable supplies and dated goods in relation to predetermined needs and needs arising during a disaster response. Reusable supplies could be stored in a cache at the main staging area, whereas dated material could be donated to local animal health organizations. During a disaster, secondary staging areas could be established closer to affected areas, with each secondary staging area under the management of a sitespecific logistics officer leader who would report to the logistics officer and be responsible for coordinating movement of materials to specific locations and emergency response personnel at the local level.

The third element in the logistics process would be to identify a single public information officer who would work with the logistics officer, Web site database managers, responding organizations, state and federal agencies, and media to ensure that all outgoing information was accurate and timely. This person would ensure that all organizations involved in the effort received the same information and that credit was equally distributed among all responding organizations. It was recognized that the Federal Emergency Management Agency has a donations management workshop, but its relevance to animal needs during disasters needs to be evaluated.

It was acknowledged that the required prestaged equipment and supplies would vary depending on the types of disaster that could be expected to occur in each area. However, it was recommended that the following factors be considered in logistics preplanning for each area:

• • A list should be developed of essential supplies that would be needed immediately following any disaster to shelter and house all types of animals likely to need assistance, including companion animals, livestock, exotic animals, and aquatic animals.

• • Plans should be made to meet the health, medical (including mental health), and well-being (eg, food, water, housing, and waste management) needs of disaster workers and volunteers.

• • Sites for supply staging areas should be identified, and plans should be made for their rapid use in time of need.

• • To prevent unprepared volunteers from interfering with the disaster response, the credentials required for individuals working in each of the various disaster response areas should be developed and posted on the central Web site, along with information on training opportunities for those interested in obtaining required credentials.

• • Skilled transport personnel and capabilities for moving people and materials involved in rescuing, sheltering, and treating animals affected by the disaster should be identified.

• • Plans should be made for providing the financial support needed for the disaster response, including maintaining, repairing, and demobilizing following the response, and governmental agencies and private foundations that could be potential sources of funding should be identified.

• • Memorandums of understanding should be executed among the various entities that could be expected to respond during various worst-case scenarios.

Each person who would be expected to be mobilized during the initial response, either as an individual or as part of a group, should have sufficient equipment such that he or she would be self-supporting for a short period after mobilization because of the time delay that can be expected when activating any disaster plan. Suggestions for what should be included should be developed and posted on the central Web site.

Volunteer Management

Volunteers were identified by meeting participants as a blessing and a curse. It was obvious that it took a lot of people to help the animals affected by any disaster; however, it was also clear that some volunteers were there for personal or group glorification and were not willing to work within a system. Others were put into situations for which they were not qualified. To manage these types of situations in the future, it was suggested that some minimum level of training and credentialing be mandatory prior to involvement of any disaster responder. In particular, it was agreed that training in the basic functioning of the ICS-NIMS would help to address this need. It was also thought that the National Volunteer Organizations Active in Disasters could potentially play a coordinating role in training and credentialing. Appropriate training programs and requirements should be established for each of the functions that volunteers could be expected to fulfill, along with requirements for frequency of training. A credentialing program based on successful completion of required training programs should be developed, and volunteers would be admitted to the disaster response area only after presentation of their credentials. It was thought that the central Web site could serve as a clearinghouse for information about how to become credentialed as a volunteer and that related organization Web sites could link to this site. The central Web site could also serve as a source of information on how many and what type of volunteers are needed and at which locations during any particular disaster.

Meeting participants recognized that providing veterinary care to animals affected by a disaster is a unique area that relates specifically to the AVMA. Further, it was recognized that VMAT members spend extensive time preparing for disasters and, once deployed, become federal employees for the term of their deployment. But many other veterinarians and veterinary technicians volunteer to help during major disasters, and in certain instances, state licensing issues could become major impediments to getting help for animals. Meeting participants suggested that the state veterinary licensing boards and American Association of Veterinary State Boards work to identify ways to modify licensing requirements such that the health needs of animals can be met during overwhelming disasters.

Clarifying the role of the ICS-NIMS in providing for the health needs of animals will also be necessary as volunteer training is developed. It was noted that continuing education requirements in many states limit the number of credits that can be given for continuing education relative to disaster preparedness, which could have a detrimental effect on having prepared veterinary volunteers available during a disaster. Within the veterinary care component, a unique situation exists regarding the use of controlled substances by veterinarians who are not part of a VMAT. At this time, veterinarians who are not licensed in the state cannot donate controlled drugs, and humane groups cannot bring euthanasia solution from out-of-state sources. Thus, it is important that the Drug Enforcement Administration and state veterinarians establish policies regarding the use of controlled substances by locally deployed, volunteer veterinarians and that such policies be clear and readily available for all involved.

Animal Evacuation and Owner Reunification

Rescuing animals stranded during a disaster is important, but eventually reuniting them with their owners is every bit as important. In some cases, owners evacuating an area can take their animals with them, but as was seen during the hurricanes of 2005, individuals who use mass transit to evacuate are often not allowed to take animals with them. In part, this is because of the omission of animal evacuation plans from the Stafford Act, so amending the act to mandate the inclusion of animals in disaster and evacuation planning was recognized as an important goal. In addition, veterinary and animal organizations should work with the American Red Cross to allow people to be sheltered with or near their animals, decreasing the chances that some people will stay behind during a disaster and increasing the likelihood that owners and their animals will remain together.

Animals that are rescued must be permanently identified, and certain information must be recorded to increase the likelihood of reunification. Each animal rescued during a disaster should have a microchip implanted (if it does not already have one), and the microchip number, along with a digital picture and identifying information (ie, sex, breed, location found, identifying marks, and location housed), should be uniformly recorded in the central database. In this way, owners who have evacuated will be able to access the information regardless of where they have relocated to. To reduce human error and increase accuracy of the information, only trained personnel should be allowed to enter data into and manage the identification database. State laws should address the definition of “aban-doned” animals, and states should consider lengthening the holding period required for animals in disaster situations, with the goal of establishing uniformity among states. The interstate movement of animals posed a problem following Hurricane Katrina because animals from one state that were being held in another state were put up for adoption before their owners had an opportunity to find and claim them.

During any disaster, animals that are evacuated are likely to be sheltered at various locations, so it will be important that location data be updated immediately and consistently each time an animal is moved. A uniform national health certificate, perhaps also available with the identification information on the central Web site, would make interstate transport less problematic during future disasters. Transportation protocols, such as acceptable types of vehicles, acceptable types of confinement or caging during transport, requirements for facilities accepting animals, maximum distance that can be traveled during a specific period, protocols for preventing disease transmission, and identification database management, should be established well in advance of any disaster.

The potential for theft of evacuated animals from evacuation triage areas and shelters needs to be considered. Consideration should be given in the planning stages for security, including a police presence. Groups and individuals taking animals from a facility should be screened and their credentials checked before any animals are released to their care to ensure the animals will be safe, will be taken to the proper location, will receive proper care, and will be maintained in adherence with the nationally accepted protocol. A memorandum of understanding detailing what is expected from each organization involved in transporting animals will increase the chances for successful reunification and improve the quality of care the animals receive. Exportation certificates should be mandated for any animal leaving a facility, and these should be checked at the exit gate or door.

Livestock in a disaster area have needs that are very different from those for companion animals in the area because they are often kept in herds larger than available transportation can handle. Disasters can result in the deaths of large numbers of animals. Following Hurricane Katrina, there were times when dairy cows could be fed but not milked or when feed was available but could not be delivered to the livestock. Identification of individual animals would help livestock owners be reunited with their animals, and this issue is, in part, being addressed with the national animal identification initiative that is currently underway. Nevertheless, livestock owners should have a disaster preparedness plan. In addition, staging areas where livestock can be taken when appropriate should be identified during state and local disaster planning, and these areas should be made known to local producers. Getting feed and supplies to stranded livestock should be part of the duties of the logistics officer during a disaster response. Thus, organizations that deal with the various livestock species should be part of the NMACG and should work together to plan for the unique situations that could develop.

Laboratory animals and animals housed in zoos, parks, and aquaria present unique problems during a disaster and are best protected through development of individual disaster response plans that take into consideration the unique concerns relating to proper handling, housing, and biosecurity. Facilities that house and care for these types of animals should develop their disaster response plans in conjunction with similar facilities elsewhere and with state and local authorities.

Education of animal owners is an important part of disaster preparedness because the primary responsibility for the safety and well-being of any animal rests with the owner of that animal. Veterinarians can help owners develop a “disaster passport,” which would include a picture of the animal, microchip number, health record, shelter options, and contact information for a person other than the owner living outside of the likely disaster area who can be contacted in case the owner and animal become separated. Veterinarians and animal-related groups should work with city, county, and state authorities; the media; and their local extension service to emphasize disaster preparedness, including animal disaster preparedness, to the public.

Other Problems

Several other problems identified by the meeting participants did not make it into the list of the top 5 problems. However, groups present at the meeting recognized how their special expertise might allow them to address those particular problems.

Conclusion

The National Animal Disaster Summit provided an opportunity for diverse groups to come together and work toward a common goal: improving the response to disasters that involve animals. It is the intention of the AVMA to take steps to help integrate disaster preparedness and response efforts among the various organizations involved. Because other organizations requested that the AVMA facilitate planning and implementation, the association will be taking a close look at the proposed recommendations to see how to address some of the existing gaps. In addition, the AVMA is requesting input from other organizations and members of the veterinary profession regarding future disaster preparedness and response initiatives for consideration by the AVMA Committee on Disaster and Emergency Issues.