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of the client’s burden of distress to the veterinary healthcare team—a phenomenon known as burden transfer. 5 , 6 Studies on burden transfer have demonstrated that when burden transfer is greater (as measured by intensity of reaction to negative

Open access
in Journal of the American Veterinary Medical Association

posited that difficult interactions with clients who are experiencing distress in the context of their pet’s illness (ie, caregiver burden) are central to many stressors in veterinary medicine. 15 , 16 The theory of burden transfer suggests that caregiver

Open access
in Journal of the American Veterinary Medical Association

burden”) 14 are likely to engage in challenging interactions with client-facing members of the veterinary healthcare team, leading to stress and burnout for the team. 15 , 16 These interactions lay the foundation of the “burden transfer” theory, which

Open access
in Journal of the American Veterinary Medical Association

distress can be transferred to veterinarians. For example, depression is associated with expressions of anger 17 ; thus, depressed clients may be likely to complain or have angry outbursts, which represents a burden transfer from the client to the

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in Journal of the American Veterinary Medical Association

, including stress, work-related burnout, client-related burnout, and burden transfer. 43 Similar effects have been found from facilitated and self-paced offerings, which create opportunities for broad dissemination of the training. 43 , 44 Interpretation

Open access
in Journal of the American Veterinary Medical Association

-based Acceptance and Commitment Training program and focuses specifically on burden transfer to reactivity in difficult veterinary-client interactions. This program has shown promising effects in a pilot study. 24 Unburdened is supported by the Clinical Scholars

Open access
in Journal of the American Veterinary Medical Association

empathy fatigue related to the stress of recurring euthanasia of their patients, burden transfer (ie, stressful client behavior transferred to the veterinarian), and educational debt together produce some of the most frequently cited forms of chronic

Full access
in Journal of the American Veterinary Medical Association

psychological metrics such as the Maslach Burnout Inventory-Human Services Scale for Medical Personnel or Hospital Anxiety and Depression Scale (Snaith) would have strengthened the study and its conclusions. Further, use of a recently validated Burden Transfer

Full access
in Journal of the American Veterinary Medical Association