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The first article in this series introduced the concepts of a total quality management system and a quality plan for in-clinic laboratories. The purpose of this second article is to introduce aspects of quality assurance related to laboratory facilities, laboratory equipment, health and safety, staff training, and improvement opportunities. A brief description of the various topics discussed further in this article should be included in the quality plan, with more detail added within laboratory SOPs (the topic of the third article in the series).
The in-clinic laboratory should be in an area of the veterinary practice that provides